Voice intake and reception
Assistants configured around approved business information, intake questions, and staff handoff rules.
Solutions
Your voice, further.
We develop voice and messaging systems that interpret requests and connect them to business records, workflows, and authorized actions.
01 Solutions
From conversation to work
A customer or team member can begin with a call, message, or spoken instruction. MITAS designs the experience to capture the relevant context and connect it to a business record. Depending on the implementation, the system can prepare an action for review, route a request, or carry out an action it is authorized to perform.
02 Solutions
Capabilities and project types
Business messaging
Manual messages, proposed responses, approval workflows, and delivery status connected to the relevant records.
Request interpretation
Spoken and written requests structured into data and proposed workflow instructions.
Voice-enabled operations
Interfaces for checking status, preparing schedule changes, or requesting administrative actions in connected systems.
Authorization and review
Defined controls over what the system may do directly and what requires human approval.
03 Solutions
From request to recorded result
Receive
A customer or team member communicates a request.
Interpret
The system structures the relevant information within defined limits.
Check
Business rules, permissions, and approval requirements determine what can happen next.
Act or propose
The integration may create a record, route a request, or execute an authorized action.
Confirm
The resulting record, approval decision, or system response shows what occurred. A transcript alone does not establish that the requested task was completed.
04 Solutions
Demonstrations and working examples
MAAJ voice reception. Tested inbound call handling. Downstream project execution remains a separate development and acceptance question.
Restaurant voice intake. Demonstrated conversational intake and staff-facing request presentation.
Restaurant order simulation: illustrative concept. A separate fictional scenario demonstrates conversation, menu checks, order confirmation, and an illustrative staff ticket. It is not a record of a live customer transaction.
Business messaging. Internal tests covered manual sends, approval-controlled proposals, and delivery-status updates. Customer installations require their own acceptance tests.
05 Solutions
Integrations and operational controls
Where supported and authorized, voice and messaging applications can connect to telephony, messaging, calendars, CRM records, databases, and business operations software. Each deployment defines approved information sources, available permissions, escalation rules, recording and consent requirements, exception handling, and appropriate verification.
06 Solutions
Discuss your requirements.
Tell us which communications processes and connected systems are involved.
Start a conversation
Discuss your requirements.
Tell us what you need to build, connect, or change. We review the requirements, current systems, and intended outcome before recommending an approach.
Start a project